privacy policy
Last updated: January 1, 2025
1. information we collect
We collect information you provide directly to us, such as when you create an account, complete your profile, or communicate with other users.
- Name and contact information
- Educational background and academic interests
- Profile information and preferences
- Messages and communications on the platform
- Usage data and analytics
2. how we use your information
We use the information we collect to:
- Provide and maintain our mentoring platform
- Match students with appropriate mentors
- Facilitate communication between users
- Improve our services and user experience
- Ensure platform safety and security
- Send important updates and notifications
3. information sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- To facilitate mentoring connections between users
- To comply with legal obligations
- To protect the safety of our users
- With service providers who assist in operating our platform
4. data security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
5. data retention
We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and data at any time.
6. your rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt out of certain communications
- Control your privacy settings
- Report privacy concerns
7. cookies and tracking
We use cookies and similar technologies to improve your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences in your browser settings.
8. children's privacy
Our service is designed for high school students (13+) seeking college guidance. We take special care to protect the privacy of younger users and comply with applicable child privacy laws.
9. international users
If you access our service from outside the United States, please be aware that your information may be transferred to and processed in the United States.
10. policy updates
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or through the platform.
11. contact us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@bridgeup.app
- Mail: BridgeUp Privacy Team
- Address: [Company Address]